Frequently Asked Questions (FAQ)

What do you sell on shockswatches.com?

All products sold on shockswatches.com are digital PDF products. No physical items are shipped.

How do I receive my purchase?

After completing your purchase, your PDF will be sent to the email address provided at checkout.

Delivery usually happens within a few hours, but please allow up to 24 hours.

Is this a physical product?

No. This is a digital product only. You will receive a PDF file. No physical watch or other item will be delivered.

Do I need any special software to open the PDF?

You can open PDF files using most standard devices, including smartphones, tablets, and computers. A PDF reader may be required.

What if I don’t receive my PDF?

Please check your spam or junk folder first.
If you do not receive your PDF within 24 hours, contact us and we will assist you.

Can I get a refund?

Due to the digital nature of our products, all sales are final once the PDF has been delivered.

Exceptions may apply if:

• The file was not delivered within 24 hours

• The file is corrupted or unreadable

• A duplicate purchase was made in error

Please contact us if you believe your case qualifies.

Can I share or resell the PDF?

No. All PDF content is protected by copyright and is for personal use only. Redistribution, resale, or sharing is not permitted.

Is my payment secure?

Yes. All payments are processed securely through trusted third-party payment providers. We do not store your full payment details.

Do you collect my personal data?

We collect only the information necessary to process your order and deliver your PDF. For more details, please review our Privacy Policy and Data Protection Statement.

Do you offer customer support?

Yes. If you have any questions or issues, please contact us by email and we will assist you as soon as possible.

How can I contact you?

Email: support@shockswatches.com
Website: shockswatches.com