Last Updated: 30 December 2024
At shockswatches.com, we are dedicated to providing clear and efficient shipping services. Below, you will find the details of our shipping process to ensure transparency and a smooth shopping experience.
1. Handling Time
- Orders are processed within 2–3 business days (Monday to Friday, excluding holidays).
- Processing begins once the order is confirmed.
2. Transit Time
- Shipping occurs Monday through Saturday.
- Transit times vary based on the destination, typically ranging from 2 to 9 business days.
3. Total Delivery Time
- The total delivery time, including processing and transit, is estimated at 4–12 business days for orders within the USA.
- Delivery times may vary depending on your location.
4. Shipping Rates
- We offer free shipping on all orders within the United States. No additional shipping charges will be applied at checkout.
5. Order Tracking
- Once your order is shipped, you will receive an email confirmation with a tracking number.
- Tracking information may take up to 24 hours to update.
6. Customs, Duties & Taxes
- Customs duties, taxes, or additional fees are not included in the purchase price and are the customer’s responsibility.
- We recommend checking with your local customs office for more information.
7. Damaged or Lost Shipments
- shockswatches.com is not responsible for items damaged or lost during shipping.
- If your package arrives damaged, file a claim with the carrier immediately.
- For product-related issues, contact us at support@shockswatches.com.
8. Shipping Regions
- We currently ship to the United States.
- Additional shipping destinations will be announced on our website when available.
9. Contact Us
- For any questions about this shipping policy, you can reach us at support@shockswatches.com.